Platform Officer

Reporting directly to the Head of Growth, the Platform Officer shall assist in the overall menu management of Cloudeats’ online business in the food aggregators (Grab, Foodpanda, and any other additional food delivery platforms in the future). The primary focus will be working closely with the Commercial Officer for Platforms in the management of our brand’s menus in Grab and Foodpanda through Alfred, Cloudeats internally developed menu management and order management system.

What you’ll be doing

• Menu Management: Work with the Commercial Officer and Brand Managers to execute timely and accurate updates on Grab and Foodpanda using Alfred.
• Administrative Support: Handle requests like updating operating hours, cover photos, and location pins across platforms.
• Quality Assurance: Conduct platform checks to ensure promos and menu edits are properly reflected and audit competitor pricing.
• Cross-functional Collaboration: Coordinate with account managers and internal teams to align platform changes and best practices.
• Ad-hoc Initiatives: Support B2B orders, project manage pop-ups or 3PK activations, and assist with special events as needed.

What you need

• Open to fresh graduates
• Background in Business, Marketing, or related fields is a plus.
• Strong attention to detail and ability to manage repetitive tasks with accuracy.
• Comfortable using internal systems and food delivery platforms (Grab, Foodpanda, etc.).
• Organized, proactive, and able to collaborate with multiple stakeholders.

More details: https://www.careers-page.com/cloudeats/job/LR544W9X